Resources

Guides, tools, and downloads for getting the most out of ECM

Looking for something specific? Drop us a line at info@rightitnow.com and we'll point you in the right direction.

Insights

The blog and the newsletter

16 practical guides on alert management and IT operations, plus a monthly email — no vendor fluff.

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Download

Datasheets & connector guides

Technical detail on ECM and how it connects to the monitoring tools you already run.

ECM Datasheet

A technical overview of ECM's event collection, correlation engine, dashboards, and ITSM integrations.

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SolarWinds Connector

How ECM connects to SolarWinds Orion to correlate and de-duplicate alerts across your network and systems estate.

Read the guide →

Service-Centric IT Operations Whitepaper

How a consolidated, correlated event console helps enterprises manage growing infrastructure complexity.

Register to read →

ECM Release Notes

Full version history — new features, connector updates, and fixes for every ECM release.

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Tools

ROI calculator & REST API

Estimate the savings event correlation could bring to your environment, or start building your own integration.

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ROI Calculator

Estimate how event correlation could reduce alert-resolution and Service Desk costs for an environment of your size.

Try the calculator →

ECM REST API

Inject events from custom sources, query alerts and incidents, or build your own integrations on top of ECM.

View API docs →

Support

How-to guides

Step-by-step instructions for common tasks and troubleshooting.

Backup and Restore

Copy settings, correlations, users, and entity groups into a clean system before an upgrade.

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Sending Test Events

Use the sample Python event sender to send test events into ECM and verify your event pipeline end-to-end.

View guide →

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Frequently Asked Questions

Common questions about license validation, proxy configuration, and clearing alert data while keeping your rules.

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Watch & try

Demos

See ECM in action.

Live demo environment

Explore a live ECM instance pre-loaded with sample alerts, dashboards, and correlation rules.

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Demo videos

Short walkthroughs of the Alert Console, correlation rules, dashboards, and ITSM integrations.

Watch videos →

Comparisons

Coming from another platform?

ECM doesn't require ripping out what you already run — but if you're evaluating a move away from your current event management or NOC console platform, here's how ECM compares.

Ready to see ECM with your own data?

Free for up to 100 managed entities. Cloud or on-prem, evaluation ready in days.