HP OpenView (now OpenText Operations Bridge, via Micro Focus) was designed for on-premises Unix environments. RightITnow ECM delivers the cross-domain event correlation your NOC needs for today's hybrid IT reality — without OpenView's specialist complexity or acquisition-driven uncertainty.
Even if you're happy with your current monitoring tool, these are the gaps that ECM is specifically built to fill.
Adapting OpenView to hybrid cloud, containerised workloads, SaaS applications, and modern DevOps pipelines requires significant ongoing customisation — and the workarounds accumulate over time.
OpenView configuration requires expertise in HP OMi's policy editor, probe rules, and Operations Agent that is increasingly difficult to hire and retain. Institutional knowledge walks out the door when staff leave.
The progression from HP to Micro Focus to OpenText introduces continuous uncertainty about roadmap, support, and long-term investment. RightITnow is an independent vendor with a stable, focused roadmap.
Reviewers consistently describe the interface as unintuitive compared to modern monitoring platforms — slowing incident response in time-critical situations.
A direct comparison of what matters most to IT operations teams.
| Capability | ECM + your existing tools | HP OpenView / OpenText OpsBridge |
|---|---|---|
| Vendor stability | ✓ Independent, stable | ✗ HP → Micro Focus → OpenText |
| Hybrid cloud native | ✓ Built for hybrid IT | ✗ Requires complex adaptation |
| Configuration interface | ✓ Visual drag-and-drop | ✗ Proprietary scripting, policy files |
| Deployment complexity | ✓ Hours, small ops team | ✗ Weeks, specialist expertise required |
| Licensing model | ✓ Pay for what you use | ✗ Bundled suite, per-device pricing |
| Modern NOC UI | ✓ Clean, intuitive | ✗ Dated interface — per reviews |
Real results from organisations that added RightITnow ECM as their cross-system correlation layer.
"We deployed a central event processing console against our existing legacy systems in record time. RightITnow provided a simple, cost-effective licensing model."— Enterprise IT Operations Team
"Our NOC now only watches ECM, which has improved response times. We've unified our workflow across technology areas, which reduced administrative overhead."— Global Infrastructure Operations
"Chronic issues that had been long masked became obvious within days, allowing us to dramatically cut down our event volume — before we'd even trained our team."— IT Operations Director, Financial Services
The native connector is pre-built. No custom development required.
Point the pre-built connector at your existing deployment. Alerts start flowing into ECM immediately.
Connect SolarWinds, Nagios, Zabbix, SCOM, VMware, CloudWatch, and more. All feed the same correlation engine.
Use ECM's drag-and-drop interface to define deduplication, suppression, and cross-domain rules. No scripting required.
ECM creates, routes, acknowledges, and closes incidents in your service desk automatically when events clear.
See how RightITnow ECM connects to your existing tools and correlates alerts across your entire monitoring stack.