News

News & press

Product releases, recognitions, and company milestones — from RiverMuse's first ECM release in 2012 through to today.

2024

San Francisco, CA · 21st November 2024

RightITnow Releases ECM 6.4 with Machine Learning Support via Elasticsearch Cloud

ECM 6.4 is available immediately, adding Machine Learning support through Elasticsearch Cloud integration — exporting alerts for real-time anomaly detection, tracking shifts in alert severity and priority, and breaking down alerts by source for faster root cause analysis. This release also introduces a multilingual Alert Console supporting English, French, and Japanese, with an extensible framework for adding more languages.

Read the full announcement →

2023

San Francisco, CA · 14th November 2023

RightITnow Releases ECM 6.3 with Expanded ITSM, Grafana, and Multi-Cloud Support

ECM 6.3 is available immediately, extending ECM's two-way incident management integration to ServiceNow Utah, Jira Software 9.x, and Jira Software Cloud, and adding Grafana data sources so ECM's own health and system metrics can be displayed on Prometheus/Grafana dashboards. This release also lets teams deploy dedicated nodes to process alerts across Microsoft Azure, Amazon AWS, and Google Cloud alongside existing on-premises data centers — all from a single pane of glass.

Read the full announcement →
San Francisco, CA · 15th February 2023

RightITnow ECM 6.2 Introduces Support for Collaboration Tools Slack and Microsoft Teams

In the face of complex hybrid IT environments, collaboration is paramount to IT department effectiveness. To that end, RightITnow is delighted to introduce integration with market-leading collaboration tools Slack and Microsoft Teams.

Read more →

2021

San Francisco, CA · 5th October 2021

RightITnow Introduces a Deploy Anywhere, Monitor Everything with ECM Model

Understanding the complexity of your IT infrastructure and the multitude of options at hand to deploy and manage your monitoring solution, RightITnow introduces a Deploy Anywhere, Monitor Everything with ECM model.

Read more →
San Francisco, CA · 28th June 2021

RightITnow Releases ECM 6.0

With the immediate availability of ECM 6.0, RightITnow pursues its mission to simplify the management of servers, applications, and services in a hybrid multi-cloud and on-premise infrastructure for IT operations.

Read more →

2020

San Francisco, CA · 5th June 2020

RightITnow Releases ECM 5.5

During these challenging times, IT departments have been critical to addressing overnight the requirements for a mobile, remote workforce. RightITnow contributes to these efforts with a brand new ECM 5.5 release, introducing a distributed monitoring solution to facilitate supervision of your entire IT infrastructure.

Read more →

2019

San Francisco, CA · 15th July 2019

RightITnow Releases ECM 5.1

RightITnow ECM 5.1 is available immediately and introduces a number of new features and connectors.

Read more →

2018

San Francisco, CA · 27th September 2018

RightITnow Releases ECM 5.0

RightITnow ECM 5.0 is available immediately and introduces major new features.

Read more →
Earlier milestones

2012–2016

2016

San Francisco, CA, United States · 26th September 2016

RightITnow Named Among 50 Admired Companies by The Silicon Review Magazine

RightITnow today announced that The Silicon Review Magazine has named it among the 50 Admired Companies.

Read more →
San Francisco, CA, United States · 5th September 2016

RightITnow Recognized as a Top 10 Fastest Growing Data Center Solution Provider by ‘Insights Success’

RightITnow, a leading IT operations management systems provider, joins an elite group of companies that have earned a spot as a “Top 10 Fastest Growing Data Center Solution Provider 2016” by Insights Success.

Read more →
London, United Kingdom · 22nd August 2016

RightITnow Releases ECM 4.5

RightITnow ECM 4.5 is available immediately and introduces major new features.

Read more →

2015

San Francisco, United States · 26th November 2015

CIO Review Selects RightITnow for 20 Most Promising Server Solution Providers 2015

RightITnow makes it onto CIOReview's top Solution Providers list for its expertise in providing solutions and services across the server technology landscape.

Read more →
San Francisco, United States · 5th August 2015

RightITnow ECM Goes Mobile

RightITnow has just launched the ECM iPhone application.

Read more →
San Francisco, United States · 24th June 2015

RightITnow Launches ECM 4.2

RightITnow is delighted to announce the immediate availability of RightITnow ECM 4.2.

Read more →

2014

San Francisco, United States · 7th October 2014

RightITnow Launches ECM 4.1

RightITnow is delighted to announce the immediate availability of RightITnow ECM 4.1.

Read more →
San Francisco, United States · 16th June 2014

RightITnow Launches ECM 4.0

RightITnow is delighted to announce the immediate availability of RightITnow ECM 4.0.

Read more →
San Francisco, United States · 4th January 2014

RightITnow Launches ECM 3.8

RightITnow is delighted to announce the immediate availability of RightITnow ECM 3.8.

Read more →

2013

San Francisco, United States · 3rd September 2013

RightITnow Launches ECM 3.5

RightITnow is delighted to announce the immediate availability of RightITnow ECM 3.5.

Read more →
San Francisco, United States · 15th May 2013

RightITnow Purchases All the Assets of RiverMuse

RightITnow purchases all the assets of RiverMuse, the company behind the original ECM platform.

Read more →
San Francisco, United States · 9th May 2013

RightITnow Launches ECM 3.2

RightITnow announces the immediate availability of RightITnow ECM 3.2.

Read more →
San Francisco, United States · 22nd March 2013

RightITnow Launches ECM 3.1

RightITnow announces the immediate availability of RightITnow ECM 3.1.

Read more →
San Francisco, United States · 30th January 2013

RightITnow Launches ECM 3.0

RightITnow announces the immediate availability of RightITnow ECM 3.0.

Read more →

2012

San Francisco, United States · 17th July 2012

RiverMuse Launches ECM 2.5

RiverMuse announces the immediate availability of RiverMuse ECM 2.5.

Read more →
San Francisco, United States · 10th May 2012

RiverMuse Launches ECM 2.1… in the Cloud

RiverMuse announces the immediate availability of RiverMuse ECM 2.1 Cloud Edition.

Read more →

See what's new in ECM today

Free for up to 100 managed entities. Cloud or on-prem, evaluation ready in days.