RightITnow ECM, your all-in-one incident control center, now integrates seamlessly with Elasticsearch Machine Learning (ML) to simplify incident management and elevate operational efficiency.

Spot anomalies instantly

RightITnow ECM empowers teams to detect anomalies by exporting alerts directly into Elasticsearch for real-time ML analysis. Monitor alert frequency over time, identify unusual spikes or drops, and gain proactive insights into potential issues before they escalate. Customizable date ranges and time intervals ensure that your monitoring aligns with your unique operational cadence.

Track alert severity and priority changes

ECM helps you stay ahead by analyzing shifts in alert severity, priority, and incident creation. This ensures that your team can focus on what matters most — managing critical incidents based on real-time data instead of reacting to outdated information.

Pinpoint alert sources for precision analysis

Understanding the origin of alerts is key to targeted responses. RightITnow ECM provides source-based breakdowns, allowing you to identify the systems, applications, or devices contributing to your alert load. This targeted approach helps prioritize maintenance and informs strategic decisions about your infrastructure.

Powered by Elasticsearch Cloud integration

With features like Elasticsearch Cloud integration, ECM delivers advanced capabilities in anomaly detection, capacity planning, and event correlation. It tracks every alert's lifecycle — from source and severity to escalation — and stores it in Elasticsearch for in-depth root cause analysis.

Pre-configured ML for real-time detection

Pre-configured ML jobs in ECM 6.4 monitor incident creation, flag anomalies, and generate actionable insights in real time — helping surface alert patterns and enabling smarter, automated responses to future challenges.

Multilingual Alert Console

Navigate the interface in French, Japanese, or English — built for a global workforce. Interface elements dynamically adjust to your selected language, ensuring smooth transitions and minimizing interpretation errors, and alert details are translated to speed up responses to critical events. The underlying internationalization framework can easily add more languages as needed.

Built for hybrid and multi-cloud environments

ECM's distributed monitoring architecture is built for streamlined IT infrastructure management, whether you're running private or public cloud environments such as Microsoft Azure, Amazon AWS, or Google Cloud Platform. Deploy dedicated nodes to handle alerts across these platforms and seamlessly integrate on-premises data center alerts, all from a single, unified interface.

At RightITnow, we are dedicated to making IT operations management a breeze and ensuring seamless integration within your enterprise IT environment. Managing millions of alerts in one streamlined view is now easier and more straightforward than ever before.