Cloud  ·  45-day free evaluation

Start your free 45-day ECM evaluation — fully managed in the cloud.

RightITnow sets up and manages a cloud instance of ECM for you. Connect your monitoring tools, watch alerts get correlated, and if you're running fewer than 100 managed entities, your instance stays free to use after the 45 days end.

  • RightITnow sets up and manages your cloud instance
  • Full platform — all 50+ connectors and dashboards
  • Under 100 managed entities? Stays free after your evaluation
  • Need on-prem instead? See datacenter evaluation →
What's included

Not a stripped-down tier.

Your evaluation runs the same ECM platform as our largest customers. Under 100 managed entities, it keeps running after the 45 days end.

50+ connectors

SolarWinds, Nagios, Zabbix, Zenoss, Dynatrace, Datadog, ServiceNow, cloud platforms, and more — connect as many as you need.

Full correlation engine

Deduplication, suppression, topology-aware grouping, and the visual rule builder — no feature gating.

All four console views

Alert Console, Entity Graph, Historical Trends, and Alert Heatmap, exactly as shown on the product page.

Automation & ITSM sync

Bidirectional ServiceNow, Jira, and BMC integration, plus automation workflows — all included.

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Mobile app

The ECM iOS app for on-call engineers, with push alerts and one-tap acknowledgement.

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Community & email support

Setup guides, connector documentation, and email support to get your first integration running.

After you sign up

From signup to your first correlated incident

Once your instance is ready, most teams see their first grouped incident the same day.

We set up your instance

After signup, RightITnow's team sets up and manages your ECM cloud instance — nothing for you to provision.

Connect your first tool

Pick a connector for SolarWinds, Nagios, Zabbix, or any of the 50+ supported tools and follow the guided setup.

Watch alerts get correlated

Default correlation rules start grouping and deduplicating immediately — tune them once you see real traffic.

Invite your team

Add NOC operators, managers, and your CIO — each gets the view that's relevant to them.

The fine print

What counts as a "managed entity"?

A Managed Entity (ME) is a device or instance that generates an event. This is the count that determines whether your instance stays free after the evaluation.

Servers & VMs

A server, or a single instance of a virtual machine.

Applications

An instance of an event-generating application.

Network devices

A network device such as a router. Up to 100 virtual ports per ME — each additional 100 ports counts as an extra ME.

Network appliances

A network appliance, such as a firewall.

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Databases

A database instance.

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Clustered environments

Each individual physical server and each application instance in a cluster counts separately.

Need to keep alert data on-prem?

ECM also runs as a zipped package, OVA virtual appliance (VMware, AWS, Azure), or Docker container — your infrastructure, your control.

Questions

Before you sign up

The most common questions about the free cloud evaluation.

Is this a time-limited trial?

It's a 45-day evaluation. If you're running fewer than 100 managed entities, your instance stays free to use after the 45 days — no action needed. If you're above 100 entities, contact us when the evaluation license expires to discuss a paid plan.

What counts as a "managed entity"?

A Managed Entity is any server, VM, application instance, network device, network appliance, or database instance that generates events. See the full definition above — most small-to-mid environments fit comfortably within 100 for evaluation purposes.

Do I need to involve my whole team to get started?

No. One person can sign up and connect a single monitoring tool to see correlation working. Invite the rest of the team once your instance is ready.

Who manages the cloud instance?

RightITnow does. After you sign up, our team sets up and manages your ECM cloud instance — there's no infrastructure for you to provision or patch. If your alert or topology data can't leave your network at all, see the datacenter evaluation instead — same platform, deployed inside your infrastructure.

Can I switch from cloud to on-prem later?

Yes. Correlation rules and dashboards you build in the cloud evaluation translate directly to an on-prem deployment — nothing to rebuild from scratch.

What if I get stuck setting up a connector?

Every connector has a setup guide, and email support is included from day one. For more hands-on help, you can also request a live demo.

Customer outcomes

What teams say after getting started

Real results from organisations that started exactly where you are now.

"We deployed a central event processing console against our existing legacy systems in record time. RightITnow provided a simple, cost-effective licensing model."
— Enterprise IT Operations Team
"Our NOC now only watches ECM, which has improved response times. We've unified our workflow across technology areas, which reduced administrative overhead."
— Global Infrastructure Operations
"Chronic issues that had been long masked became obvious within days, allowing us to dramatically cut down our event volume — before we'd even trained our team."
— IT Operations Director, Financial Services