RightITnow ECM includes a native Zabbix connector. Zabbix alerts and triggers flow directly into ECM's correlation engine — alongside SolarWinds, Nagios, SCOM, VMware, and CloudWatch — replacing manual scripted dependencies with a visual rule builder.
Even if you're happy with your current monitoring tool, these are the gaps that ECM is specifically built to fill.
Zabbix excels at monitoring the infrastructure it's configured for, but has no native way to correlate its alerts with events from SolarWinds, Nagios, or your ITSM platform.
Zabbix's dependency handling requires scripting trigger dependencies manually — a time-consuming process that ECM replaces with a visual drag-and-drop correlation rule builder.
Zabbix's learning curve is a significant challenge, particularly during initial setup and for new team members. ECM's visual interface provides a manageable daily operations layer on top.
Zabbix can notify and trigger scripts, but lacks native bidirectional ITSM integration for automated incident creation, routing, acknowledgement, and closure.
A direct comparison of what matters most to IT operations teams.
| Capability | ECM + your existing tools | Zabbix alone |
|---|---|---|
| Cross-system event correlation | ✓ Zabbix + SolarWinds + Nagios + SCOM + more | ✗ Zabbix-monitored sources only |
| Correlation rule interface | ✓ Visual drag-and-drop — no scripting | ✗ Manual scripted trigger dependencies |
| Alert noise reduction | ✓ Up to 95% across all sources | ✗ Within Zabbix only |
| Bidirectional ITSM integration | ✓ Auto create, route, acknowledge, close | ✗ Notifications and scripts only |
| Single NOC console | ✓ All tools in one view | ✗ Zabbix console only |
| Maintenance overhead | ✓ ECM is the daily ops layer | ✗ Self-hosted, team-maintained |
Real results from organisations that added RightITnow ECM as their cross-system correlation layer.
"We deployed a central event processing console against our existing legacy systems in record time. RightITnow provided a simple, cost-effective licensing model."— Enterprise IT Operations Team
"Our NOC now only watches ECM, which has improved response times. We've unified our workflow across technology areas, which reduced administrative overhead."— Global Infrastructure Operations
"Chronic issues that had been long masked became obvious within days, allowing us to dramatically cut down our event volume — before we'd even trained our team."— IT Operations Director, Financial Services
The native connector is pre-built. No custom development required.
Point the pre-built connector at your existing deployment. Alerts start flowing into ECM immediately.
Connect SolarWinds, Nagios, Zabbix, SCOM, VMware, CloudWatch, and more. All feed the same correlation engine.
Use ECM's drag-and-drop interface to define deduplication, suppression, and cross-domain rules. No scripting required.
ECM creates, routes, acknowledges, and closes incidents in your service desk automatically when events clear.
See how RightITnow ECM connects to your existing tools and correlates alerts across your entire monitoring stack.