RightITnow ECM includes a native SolarWinds connector. SolarWinds NPM, SAM, NCM, and Orion alerts flow automatically into ECM's correlation engine — alongside Nagios, Zabbix, VMware, SCOM, and CloudWatch — so your NOC works from one unified console.
Even if you're happy with your current monitoring tool, these are the gaps that ECM is specifically built to fill.
When a network issue in SolarWinds is related to an application alert in Nagios and a VM event in VMware, your NOC has to manually connect the dots across three separate consoles. ECM correlates all three automatically.
Starting August 2025, SolarWinds enforced a 3-year subscription-only model. Perpetual license customers are being pushed to multi-year subscriptions, with renewal fees reported up to 300% higher than before.
SolarWinds excels at network and infrastructure monitoring within its own platform. But it has no native mechanism to correlate its alerts with events from your ITSM, cloud monitoring, or other vendor tools.
SolarWinds can open tickets in ServiceNow, but the full bidirectional incident lifecycle — automatic acknowledgement, routing, and closure when an event clears — requires ECM as the orchestration layer.
A direct comparison of what matters most to IT operations teams.
| Capability | ECM + your existing tools | SolarWinds alone |
|---|---|---|
| Cross-system event correlation | ✓ SolarWinds + Nagios + SCOM + VMware + more | ✗ SolarWinds alerts only |
| Automated deduplication | ✓ Across all sources | ✗ Within SolarWinds only |
| Bidirectional ITSM integration | ✓ Auto create, route, acknowledge, close | ✗ One-way ticket creation |
| Alert noise reduction | ✓ Up to 95% | ✗ Limited |
| NOC single pane of glass | ✓ One console for all tools | ✗ SolarWinds console only |
| Pricing stability | ✓ Transparent ECM licensing | ✗ Up to 300% renewal increase |
Real results from organisations that added RightITnow ECM as their cross-system correlation layer.
"We deployed a central event processing console against our existing legacy systems in record time. RightITnow provided a simple, cost-effective licensing model."— Enterprise IT Operations Team
"Our NOC now only watches ECM, which has improved response times. We've unified our workflow across technology areas, which reduced administrative overhead."— Global Infrastructure Operations
"Chronic issues that had been long masked became obvious within days, allowing us to dramatically cut down our event volume — before we'd even trained our team."— IT Operations Director, Financial Services
The native connector is pre-built. No custom development required.
Point the pre-built connector at your existing deployment. Alerts start flowing into ECM immediately.
Connect SolarWinds, Nagios, Zabbix, SCOM, VMware, CloudWatch, and more. All feed the same correlation engine.
Use ECM's drag-and-drop interface to define deduplication, suppression, and cross-domain rules. No scripting required.
ECM creates, routes, acknowledges, and closes incidents in your service desk automatically when events clear.
See how RightITnow ECM connects to your existing tools and correlates alerts across your entire monitoring stack.