RightITnow ECM includes a native Zenoss connector. Zenoss alerts flow directly into ECM's correlation engine — alongside SolarWinds, Nagios, Zabbix, SCOM, and CloudWatch — giving your NOC one unified, actionable view across your entire monitoring estate.
Even if you're happy with your current monitoring tool, these are the gaps that ECM is specifically built to fill.
Zenoss correlates events within its own scope. But when an incident involves a network issue in SolarWinds and an application alert from Nagios, Zenoss has no visibility into the broader picture. ECM connects the dots automatically.
Zenoss can integrate with ITSM tools, but a fully automated, bidirectional incident lifecycle requires ECM as the orchestration layer sitting above Zenoss.
Zenoss does not publish pricing. IT buyers must enter a full sales process to understand costs, making budget planning more time-consuming than necessary.
Zenoss has been acquired and changed strategic direction, raising questions about long-term product investment. ECM provides a stable, independent correlation layer regardless of what happens to individual monitoring vendors.
A direct comparison of what matters most to IT operations teams.
| Capability | ECM + your existing tools | Zenoss alone |
|---|---|---|
| Cross-system event correlation | ✓ Zenoss + SolarWinds + Nagios + Zabbix + more | ✗ Zenoss-monitored sources only |
| Bidirectional ITSM integration | ✓ Auto create, route, acknowledge, close | ✗ Requires additional configuration |
| Single NOC console | ✓ All tools in one view | ✗ Zenoss console only |
| Automated deduplication | ✓ Across all connected sources | ✗ Within Zenoss scope only |
| Pricing transparency | ✓ Clear ECM licensing | ✗ No published pricing |
| Vendor stability | ✓ Independent, focused | ✗ Acquisition uncertainty |
Real results from organisations that added RightITnow ECM as their cross-system correlation layer.
"We deployed a central event processing console against our existing legacy systems in record time. RightITnow provided a simple, cost-effective licensing model."— Enterprise IT Operations Team
"Our NOC now only watches ECM, which has improved response times. We've unified our workflow across technology areas, which reduced administrative overhead."— Global Infrastructure Operations
"Chronic issues that had been long masked became obvious within days, allowing us to dramatically cut down our event volume — before we'd even trained our team."— IT Operations Director, Financial Services
The native connector is pre-built. No custom development required.
Point the pre-built connector at your existing deployment. Alerts start flowing into ECM immediately.
Connect SolarWinds, Nagios, Zabbix, SCOM, VMware, CloudWatch, and more. All feed the same correlation engine.
Use ECM's drag-and-drop interface to define deduplication, suppression, and cross-domain rules. No scripting required.
ECM creates, routes, acknowledges, and closes incidents in your service desk automatically when events clear.
See how RightITnow ECM connects to your existing tools and correlates alerts across your entire monitoring stack.