RightITnow ECM delivers the cross-domain event correlation your IT ops team needs, without Micro Focus / OpenText Operations Bridge's bundled-suite overhead, resource-heavy deployment, and uncertain product roadmap.
Even if you're happy with your current monitoring tool, these are the gaps that ECM is specifically built to fill.
Operations Bridge is a suite — SiteScope, Cloud Optimizer, Business Value Dashboard — sold together under per-device pricing. As device count grows, so does the cost of all bundled modules, whether you use them or not.
Three ownership changes in six years means three roadmap resets, three support restructures, and ongoing uncertainty about strategic investment. ECM is an independent vendor with a stable, focused roadmap.
Multiple reviewers describe the Operations Bridge interface as unintuitive and hard to navigate — a critical problem in incident response situations where speed matters.
The per-device licensing model means costs grow proportionally with infrastructure — across all bundled modules, not just the ones you actively use.
A direct comparison of what matters most to IT operations teams.
| Capability | ECM + your existing tools | Micro Focus / OpenText OpsBridge |
|---|---|---|
| Vendor stability | ✓ Independent, focused | ✗ HP → Micro Focus → OpenText in 6 years |
| Licensing model | ✓ Pay for what you use | ✗ Bundled suite, per-device pricing |
| Deployment resources | ✓ Small team, hours to deploy | ✗ Resource-heavy, weeks minimum |
| User interface | ✓ NOC-first, intuitive | ✗ Complex — cited in reviews as frustration |
| Scaling costs | ✓ Predictable | ✗ Grows with device count across all modules |
| Support consistency | ✓ Direct, focused vendor | ✗ Mixed reviews, offshoring issues cited |
Real results from organisations that added RightITnow ECM as their cross-system correlation layer.
"We deployed a central event processing console against our existing legacy systems in record time. RightITnow provided a simple, cost-effective licensing model."— Enterprise IT Operations Team
"Our NOC now only watches ECM, which has improved response times. We've unified our workflow across technology areas, which reduced administrative overhead."— Global Infrastructure Operations
"Chronic issues that had been long masked became obvious within days, allowing us to dramatically cut down our event volume — before we'd even trained our team."— IT Operations Director, Financial Services
The native connector is pre-built. No custom development required.
Point the pre-built connector at your existing deployment. Alerts start flowing into ECM immediately.
Connect SolarWinds, Nagios, Zabbix, SCOM, VMware, CloudWatch, and more. All feed the same correlation engine.
Use ECM's drag-and-drop interface to define deduplication, suppression, and cross-domain rules. No scripting required.
ECM creates, routes, acknowledges, and closes incidents in your service desk automatically when events clear.
See how RightITnow ECM connects to your existing tools and correlates alerts across your entire monitoring stack.