Support guide

ECM: Sending Test Events

Sending test events to RightITnow ECM can be done in various ways and from different languages. One of the easiest is to use the Python script described here.

Prerequisites

What you'll need

Instructions

Set up and run the event sender

Download the sample event sender here
Extract the zip
Modify the file RightITnow/Service.py to change the URL of RightITnow
Modify EventSender.py and change the sys.path.append to point to the RightITnow folder just extracted from the zip
In the same file you can add or change the event tokens
To send the event, run from the shell:

  python EventSender.py

More support guides

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ECM REST API

Prefer to send events over HTTP instead? Inject events from custom sources directly via the REST API.

View API docs →

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Backup and Restore

Copy settings, correlations, users, and entity groups into a clean system before an upgrade.

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Frequently Asked Questions

Common questions about license validation, proxy configuration, and clearing alert data.

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Building a custom integration?

Our team can help you plan your event pipeline.

Contact support View REST API docs