Filtering to Stem the Tide of High Volume ITOps Alerts Streams
It does not take long for your ITOps environment to amass enough entities to generate a huge high-volume alerts stream, especially if you are using our built-in connectors to such products as Zenoss, Nagios and SolarWinds. ECM not only helps you manage this stream by collecting all the alerts on a single pane of glass, but it also offers filtering features that make that single pane of glass more manageable and understandable.
Simple Grid-Based ITOps Alerts Filtering and Sorting
From ECM’s single pane of glass Alerts Console, you can filter the amount of Alerts displayed by entering a value in any of the grid’s columns to filter on that value. For example, you could enter “syslog” in the Connector column to display only those alerts associated with syslog. If you are really happy with the result, you can save this configuration as a repeatable, sharable filter. Additionally, you can click on any column to sort the Alerts grid on that column.
Advanced Filtering of the ITOps Alerts Stream
When simple, grid-based filtering is not enough, you can use ECM’s Advanced Filtering pane features to quickly build complex queries intuitively, and then save them as named filters that you can load later and share with other users and user groups. For example, you can use the advanced filtering condition builder to search for all SolarWinds alerts that are of high priority and unassigned.
Saving and Sharing Powerful Filters for High-Volume ITOps Alerts Streams
Once you have created a really useful filter, you can name it and save it for reuse, and also share it across users and user groups. For example, let’s say that you have a user group, “Nagios Administrators,” then you could create a filter that displays high priority Nagios alerts and share the reusable filter with the Nagios Administrators user groups so they will have it at their ready whenever logged in.