The IT Operations Management Solution

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January 1, 2020July 31, 2026 admin Enterprise Monitoring

Higher productivity to drive the lower cost of IT operations

Enterprise Monitoring

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Testimonials

Previously, all organizations were largely responsible for their own alerts, but by providing a single, consolidated console, we are able to more effectively utilize our shared infrastructure operations team.

Single, Consolidated Console

The implementation of ECM has had the desired effect of reducing the load on our Servicedesk staff thereby allowing us to deliver cost effective improvements to our capability. We are now handling an estate in excess of 10,000 services with considerably reduced strain on our staff and processes.

Reducing The Load On Our Servicedesk

With RightITnow ECM , we were able to deploy a central event processing console against these existing legacy systems in record time ; RightITnow provided us with a simple cost-effective licensing model and allowed us to operate within the allocated budget

Simple Cost-Effective

Unifying our monitoring environment came with several benefits: Our NOC now only watches ECM, which has improved response times; we’ve unified our workflow across technology areas, which reduced administrative overhead

Unifying Our Monitoring Environment

The IT Operations Management Solution

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101A Clay Street, #150
San Francisco, CA 94111 USA
+1 415 350 35 81

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