Most teams arrive at event correlation after one of three roads: living with the alert noise, eyeing a six-figure AIOps platform, or maintaining a pile of in-house scripts. ECM is the fourth option — it sits above the tools you already run, correlates what they're already telling you, and is up and running in hours.
Whichever road brought you here, it usually looks like one of these four.
60–80% of the alerts hitting your NOC are duplicates, flapping, or simply not actionable. Operators learn to tune it out — until the one alert that mattered gets tuned out too. Nothing changes until an outage forces the conversation.
The big AIOps platforms do correlate events well. They also typically license by event volume, run into six-figure annual costs at scale, and take months of professional services to configure. Worth it for some — overkill for most.
Dedup and correlation logic in Python or PowerShell works fine — until the person who wrote it leaves, a monitoring tool changes its alert format, or someone needs to add a new rule under pressure during an incident.
Some platforms only correlate their own native alerts — so "fixing" correlation means migrating away from SolarWinds, Nagios, or Netcool entirely. That's a multi-year project nobody asked for, just to get one capability.
ECM is built for teams who want correlation without committing to a platform migration or an AIOps budget line.
50+ native connectors for SolarWinds, Nagios, Zabbix, Zenoss, Dynatrace, Datadog, ServiceNow, cloud platforms, and more. Nothing to migrate.
Deduplication, suppression, and grouping rules are configured visually. No proprietary scripting language, no consultants required to change a rule.
Point a pre-built connector at your existing monitoring tools and alerts start flowing into ECM the same day — cloud or on-prem.
Free for up to 100 managed entities. No per-event licensing surprises as your alert volume naturally drops after correlation kicks in.
The same correlated incident becomes a technical detail view for the NOC, a status summary for IT managers, and a plain-language brief for the CIO.
Some teams can't put alert data in the cloud. Others don't want to run infrastructure. ECM supports both from the same codebase.
A direct comparison of what matters most when you're choosing how to fix alert noise.
| What matters | RightITnow ECM | Enterprise AIOps | Status quo / DIY scripts |
|---|---|---|---|
| Works with your existing tools | ✓ 50+ native connectors | ✓ Usually, via connectors | ✗ Manual, per-tool |
| Time to first correlated incident | ✓ Hours | ✗ Weeks to months of services | ✗ Ongoing development effort |
| Rule configuration | ✓ Visual, no scripting | ✗ Often requires specialists | ✗ Code, owned by one person |
| Pricing model | ✓ Free up to 100 entities, transparent beyond | ✗ Often licensed by event volume | ✗ "Free" — but hidden cost in time |
| Deployment options | ✓ Cloud or on-prem | ✗ Mostly cloud-first | ✓ Wherever you already run it |
| Reporting for managers & execs | ✓ Built in, per audience | ✓ Usually available | ✗ Manual reporting |
| Maintenance burden | ✓ Vendor-supported platform | ✓ Vendor-supported platform | ✗ Depends on one person's scripts |
Real results from organisations that chose ECM over building, buying enterprise AIOps, or doing nothing.
"We deployed a central event processing console against our existing legacy systems in record time. RightITnow provided a simple, cost-effective licensing model."— Enterprise IT Operations Team
"Our NOC now only watches ECM, which has improved response times. We've unified our workflow across technology areas, which reduced administrative overhead."— Global Infrastructure Operations
"Chronic issues that had been long masked became obvious within days, allowing us to dramatically cut down our event volume — before we'd even trained our team."— IT Operations Director, Financial Services
More on the problem ECM solves and how it works under the hood.
The five techniques that actually fix alert noise — and why multi-tool environments make it exponentially worse.
Read the guide →A tour of the Alert Console, Entity Graph, Historical Trends, and Alert Heatmap.
Explore the platform →See exactly how ECM connects to the monitoring tools you already have.
See connectors →Free for up to 100 managed entities. No credit card needed. Cloud or on-prem, up and running in minutes.