SolarWinds monitors your network. ECM correlates it with everything else.
RightITnow ECM includes a native SolarWinds connector. SolarWinds alerts flow directly into ECM's correlation engine — alongside Nagios, SCOM, Zabbix, VMware, and CloudWatch — so your NOC gets one unified, deduplicated view instead of tool-by-tool alert silos.
ECM connects to SolarWinds — and goes beyond it
RightITnow ECM doesn't replace SolarWinds. It connects to it — pulling its alerts into a unified correlation engine alongside every other tool in your stack.
Native SolarWinds connector included
ECM's native SolarWinds connector ingests alerts from SolarWinds NPM, SAM, NCM, and the broader Orion/Observability platform directly into ECM's correlation engine. SolarWinds keeps doing what it does best — network and infrastructure monitoring. ECM adds the cross-system intelligence layer on top, correlating SolarWinds events with alerts from Nagios, Zabbix, SCOM, VMware, IBM Netcool, and more.
What SolarWinds alone can't do
Even if you're happy with SolarWinds as a monitoring tool, these are the gaps that ECM is specifically built to fill.
SolarWinds alerts live in SolarWinds — isolated from your other tools
When a network issue in SolarWinds is related to an application alert in Nagios and a VM event in VMware, your NOC has to manually connect the dots across three separate consoles. ECM correlates all three automatically.
300% renewal hikes since the Turn/River acquisition in 2025
Starting August 2025, SolarWinds enforced a 3-year subscription-only model. Perpetual license customers are being pushed to multi-year subscriptions, with renewal fees reported up to 300% higher than before.
SolarWinds monitors its domain — it doesn't correlate across yours
SolarWinds excels at network and infrastructure monitoring within its own platform. But it has no native mechanism to correlate its alerts with events from your ITSM, cloud monitoring, or other vendor tools — leaving critical cross-domain blind spots.
Unexpected license consumption when enabling features
Recent changes mean that enabling WMI, User Device Tracking, or QoE can trigger extra node or element charges mid-renewal — causing admins to exceed license thresholds without warning.
Users report integration issues limiting compatibility
Multiple G2 reviewers flag integration friction as a top pain point — particularly when connecting SolarWinds to other monitoring or ITSM systems in a heterogeneous stack.
Alerts fire — but closing the loop requires manual work
SolarWinds can open tickets in ServiceNow, but the full bidirectional incident lifecycle — automatic acknowledgement, routing, and closure when an event clears — requires ECM as the orchestration layer.
RightITnow ECM + SolarWinds vs. SolarWinds alone
This isn't about replacing SolarWinds — it's about what you gain when ECM sits on top of it.
| Capability | ECM + SolarWinds | SolarWinds alone |
|---|---|---|
| Cross-system event correlation | ✓ SolarWinds + Nagios + SCOM + VMware + more in one view | ✗ SolarWinds alerts only |
| Native connector to SolarWinds | ✓ Yes — alerts ingest automatically | n/a |
| Automated deduplication | ✓ Across all sources | Within SolarWinds only |
| Bi-directional ITSM integration | ✓ Auto create, route, acknowledge, close | One-way ticket creation |
| Alert from Nagios, Zabbix, SCOM | ✓ All ingest into ECM | ✗ Not natively |
| Pricing stability | ✓ Transparent ECM licensing | ✗ Up to 300% renewal hike since 2025 |
| NOC single pane of glass | ✓ One console for all tools | ✗ SolarWinds console only |
| Cross-domain root cause | ✓ Topology-aware correlation | ✗ Manual investigation required |
What teams say after adding ECM
Real results from organizations that added RightITnow ECM as their cross-system correlation layer.
"We deployed a central event processing console against our existing legacy systems in record time. RightITnow provided a simple, cost-effective licensing model."
"Our NOC now only watches ECM, which has improved response times. We've unified our workflow across technology areas, which reduced administrative overhead."
"Chronic issues that had been long masked became obvious within days, allowing us to dramatically cut down our event volume — before we'd even trained our team."
Connect SolarWinds to ECM in hours
The native connector is pre-built. Getting SolarWinds alerts flowing into ECM takes hours, not weeks.
Connect the SolarWinds connector
ECM's native SolarWinds connector is pre-built. Point it at your Orion/Observability instance and alerts start flowing into ECM immediately.
Add your other monitoring tools
Connect Nagios, Zabbix, SCOM, VMware, CloudWatch, and more. Each tool's alerts feed into the same ECM correlation engine alongside SolarWinds.
Configure cross-system correlation rules
Use ECM's visual drag-and-drop interface to define deduplication, suppression, and cross-domain correlation rules — no scripting required.
Automate the incident lifecycle
ECM automatically creates, routes, acknowledges, and closes incidents in your Service Desk — bidirectionally — when correlated events clear across all sources.
Frequently asked questions
Ready to get more out of SolarWinds?
See how RightITnow ECM connects to SolarWinds and correlates its alerts across your entire monitoring stack — in a single unified NOC console.
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